Nationwide Service, Local Expertise
Offering Latest IT Products and Services
Reselling 
IT Consulting Services 
Managed IT Services 
IT Service Management 
Technical Support Reselling
Robust Tech provides clients with an all-in-one delivery of services, software, and hardware, along with relevant expertise and experience to provide clients with broad reselling and procurement support.
Whether you resell software, hardware, or services, we can be the perfect partner for you. We help you find the correct solution to meet the needs of your customers. We also provide support on pricing and can place orders on your behalf. We reward you for the value that you bring to each stage of the sales cycle; write from identifying an opportunity to closing a deal.
Some key benefits you will enjoy when you partner with us for IT Reselling are mentioned below.
- Instant migration
- Fault tolerance on servers
- Reduced system administration costs
- Reduced customer support costs
- Scalability
- Enhanced performance
- Customized service
- Flexible and reliable solution
- Adequate storage capacity
With Robust Tech, you can provide IT services to your clients without providing huge investments for maintaining or building company infrastructure. Sudden system crashes can lead to the loss of tons of data, which is resolved by taking up services of Robust Tech, an IT reseller. We provide IT reselling services so that you can focus on providing excellent service to each of your clients without the hassle of any IT-related infrastructure.
IT Consulting Services
Partnering with Robust for your business needs can help you reach your goals and reduce the risk, complexity and cost that come with procuring, deploying and integrating technology. By combining local knowledge with years of experience in IT, Robust can deliver consistent, service-driven solutions across the globe while making IT management simple.
strategy. Our IT solutions and services are designed to offer you strategic advantages over your competitors, helping you to attract and retain more customers, while increasing your market share.
- Networking
- Digital Transformation
- Cloud Migration
- Smart Cities
- Security
- Data Centre
- Workspace
>
Managed IT Services
IT solutions overseen and managed by our organization typically include networks and servers, software and technology infrastructure, data back systems, and over all network security and risk management.
- Infrastructure Network Monitoring & Management
- Desktop Management
- Service Management
- Field Engineering
- Service Desk
- Cloud Services
IT Service Management
IT service management is the process IT teams follow to manage end-to-end delivery of various IT services to their clients and customers. This includes all activities and processes that are required to create, design, deliver, and support IT services. Managed IT services from Robust Tech oversee all types of workplace technology such as servers, laptops, and business-critical applications as well.
The core concept of IT service management is that IT must be delivered as a service. For example, a typical ITSM scenario could include a person asking for new hardware such as a laptop. The person would submit their request through a portal, fill up a ticket with required relevant information, which sets off a repeatable workflow. The ticket is sent to the IT team's incoming requests queue, which is sorted and addressed according to the level of importance.
Common benefits of IT Service Management are mentioned below.
- Enables collaboration across departments
- Empowers IT teams to continuously improve and share knowledge
- Aligns your IT teams with your business priorities
- Brings development teams and IT teams together by streamlining project management
- Improves service efficiency by streamlining request coordination
- Enables quicker response to major incidents and prevents search incidents from reoccurring
- Promotes customer centricity with better processes and self-service
IT Service Management is essential to modernizing organizations. As software-powered services roll out, IT service teams enable their employees to deliver value in a quicker fashion. IT teams have transformed from supporting businesses to differentiating the business from others. Businesses need to adopt ITSM approaches that are focused on ease of use, collaboration, and faster value delivery.
Technical Support
At Robust Tech, our maintenance and support packages are developed with a specific focus on client requirements and necessities. We take up the best possible solutions for your organization with detailed discussions and adequate client requirements.
- Server maintenance and support package (Linux, UNIX, Microsoft, AIX)
- Routers and switches maintenance and support package
- Blackberry service and unified messaging maintenance and support package
- Recovery and backup maintenance and support package (Netback up, Symantec, Arc Serve)
- Facility management and helpdesk service